Reference

ledak338 Terms & Conditions for Indonesia

Our Terms & Conditions set the rules for opening an account, using the lobby and moving funds through DANA, OVO, GoPay, QRIS, bank transfer or virtual account.

Account rulesWallet conditionsPolicy accessLocal-law wording
ledak338 ledak338 Terms & Conditions for Indonesia
POLICY HELP DESK

Where policy questions get answered

A clear contact path matters when a Terms & Conditions question affects your account or wallet status.

Account access If you cannot complete the account step or phone verification, use the signed-in support…
Wallet status For DANA, OVO, GoPay, QRIS or bank transfer questions, send the payment reference and…
Policy changes When you need clarification about a revised clause, contact us from your account and…
ACCOUNT SAFEGUARDS

How we handle your account terms

Our policy process is tied to the account details and transaction records needed to operate the service.

Data handling

We use account details, phone verification results and transaction references to apply these Terms & Conditions.

Cookie choices

Cookies may support login continuity and policy access on your device.

Account security

Keep your login details private and sign out on shared devices.

Record retention

We retain account and transaction records for the period needed to apply these terms, resolve disputes and meet operational requirements.

Correction requests

You can ask us to correct an inaccurate phone number, account detail or transaction reference.

Contact ownership

Policy requests should come from the account holder through the signed-in support path.

Terms & Conditions questions before opening

Before you open an account, these Terms & Conditions answers cover the practical points most likely to affect access in Indonesia. We address account setup, payment matching, policy changes, personal data requests and the route to ask for help. Read the full wording on the policy page as well, because the complete terms control your account relationship.

They cover account creation, phone verification, account conduct, payment references, wallet checks, policy changes, data handling, access restrictions and the process for raising a question about your account.

Yes. Access and eligibility depend on local law. Our Terms & Conditions apply where local law permits, so you should check that use is allowed in your location before opening an account.

You can use the wallet or QRIS route displayed for your account, subject to the relevant checks. The payment name, account details and transaction reference may need to match.

You must provide accurate account details and complete the phone verification step when requested. We may ask for further details if an account action or payment reference needs clarification.

Use the signed-in support contact and state which detail is inaccurate, such as a phone number or transaction reference. We may verify account ownership before applying or assessing the change.

We make revised wording available through the policy access point when an operational or legal change requires it. The updated terms state when they take effect and what continued access means.

Send the dispute through the account support path with your account identifier, transaction reference and the clause involved. We will route it for review under the applicable Terms & Conditions process.